Return Form

Submit Return Request

Order Number Email Registered Must be the email used to place order Package Received Date Return requests must be submitted within 7 days of delivery. Tracking Number Item Category

For health and safety reasons, hygienic items(e.g., toileting, continence, and personal care products) cannot be returned. This is in accordance with our policy and Australian health regulations to ensure product integrity for all customers.
Please refer to our full Returns Policy for more information.

Return Reason

Unfortunately, we do not accept returns for change of mind, incorrect item selection, or purchases made with known faults. This policy aligns with Australian Consumer Law.
For full details, please see our Returns Policy.

Note I have read and understand the Returns Policy, including conditions regarding health and hygiene products. I acknowledge that eligibility for returns is subject to these terms.

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