Field Services Coordinator

Full-time, in-office role

• 9–5pm, Monday to Friday | Wells Road, Chelsea Heights, VIC
• $65,000–$80,000 + super + bonuses
• 3+ years on-the-job experience
• Chelsea Heights, VIC (includes car space)
• Immediate start

At Aged Care & Medical (ACM), we help people live safely and independently at home. What we do matters, and we take pride in doing it properly.

We’re looking for a Field Services Coordinator who enjoys ownership, structure, and bringing order to moving parts. Someone who likes being trusted to run jobs end-to-end and wants to help build a better, stronger operation over time.

This role is for someone who

• Likes things being set up properly, not rushed and fixed later
• Communicates clearly and calmly with clients, trades and technicians
• Takes responsibility and follows things through
• Cares about accuracy, systems and clean records
• Is career-minded and wants to grow with a business

What you’ll be doing

• Coordinating jobs from first contact through to completion
• Setting up customer accounts and job records accurately
• Preparing quotes using structured pricing and rate cards
• Keeping communication clear across phone, email and digital channels
• Working closely with field teams to keep jobs running smoothly
• Contributing ideas to improve systems, processes and the way we work

Experience and backgrounds that work well here

• Trade services or construction administration
• Field service, operations or scheduling coordination
• Logistics or facilities coordination
• Property management (especially if you’re ready for a more structured, less on-call and values-led environment)

Why join ACM?

• Purpose-driven work with real impact
• A business that values ownership, quality and people
• Long-term career growth as we expand
• Opportunities linked to overseas travel
• Flexibility, trust and recognition for contribution

If you’re looking for more than “just another coordinator role” and want to be part of building something meaningful, we’d love to hear from you.

Digital Marketer

Part-time, in-office role

• Part-time role, in office | Chelsea Heights, VIC
• Flexible hours across the week (to be agreed)
• Hands-on digital marketing role with ownership
• Working on www.agedcareandmedical.com.au
• Immediate or near-immediate start
• Salary to be negotiated in line with experience, availability and qualifications.
• Superannuation + Bonus in addition to salary

At Aged Care & Medical (ACM), we help people live safely and independently at home. What we do matters, and the way we communicate that matters too. Our digital presence plays an important role in helping people understand our services and take the next step with confidence.

We’re looking for a Digital Marketer who enjoys running campaigns properly, paying attention to detail, and improving performance over time. This role suits someone who is comfortable managing paid and organic channels, understands how good creative supports good advertising, and likes working closely with others to get the best outcome.

This role is for someone who

• Understands Facebook and YouTube advertising beyond just boosting posts
• Enjoys testing, learning, and improving campaigns based on real data
• Communicates clearly and works well with designers and content creators
• Takes ownership of their work and follows campaigns through
• Is comfortable working in a regulated, people-focused industry

What you’ll be doing

• Managing Facebook and YouTube advertising campaigns end-to-end
• Supporting organic content across Facebook and other relevant platforms
• Working with the creative team on ad concepts, messaging, and assets
• Monitoring performance and making thoughtful, practical optimisations
• Contributing to website improvements and digital lead generation
• Helping maintain a consistent and professional brand presence online

Experience and backgrounds that work well here

• Digital marketing or performance marketing experience
• Hands-on experience with Meta Ads Manager and YouTube advertising
• Experience working with websites and landing pages
• Agency or in-house marketing experience, particularly in service-based businesses

Why join ACM?

• Purpose-driven work with real impact
• A business that values clarity, quality, and ownership
• Opportunity to shape and improve digital performance over time
• Supportive team environment with direct collaboration
• Part-time flexibility within a structured, professional workplace

If you are looking for a practical, hands-on digital marketing role where your work has real-world impact, we would be keen to hear from you.

eCommerce Coordinator

Casual, in-office role

• Casual role | Chelsea Heights, VIC
• Hands-on warehouse and eCommerce support role
• Picking, packing, dispatch and customer support
• Working closely with customer service and finance teams
• Immediate or near-immediate start
• Salary to be negotiated in line with experience, availability and qualifications.
• Superannuation + Bonus in addition to salary

At Aged Care & Medical (ACM), we support people to live safely and independently at home. Behind every order is someone relying on the right product arriving on time and in good condition, and our eCommerce and warehouse operations play a critical role in making that happen.

We’re looking for a reliable and organised eCommerce Coordinator who enjoys hands-on work and keeping things running smoothly. This role suits someone who takes pride in accuracy, consistency, and teamwork, and understands that good systems and tidy spaces make everyone’s job easier.

This role is for someone who

• Enjoys structured, practical work and clear processes
• Is comfortable working in a warehouse and office environment
• Communicates clearly with customer service, couriers, and internal teams
• Takes responsibility for accuracy and follow-through
• Understands the importance of presentation, organisation, and safety

What you’ll be doing

• Picking, packing, and dispatching customer orders accurately
• Managing returns and coordinating replacements or credits
• Handling standard product and order enquiries with the customer service team
• Managing courier bookings, tracking, and delivery issues
• Supporting basic inventory management and stock accuracy
• Maintaining packaging standards and applying the correct packaging matrix
• Keeping the warehouse, receiving dock, and dispatch areas tidy and organised
• Receiving incoming stock and assisting with checks and documentation
• Working with the finance team on stock movements, returns, and order reconciliation

Experience and backgrounds that work well here

• Warehouse, logistics, or eCommerce fulfilment experience
• Retail operations or order processing roles
• Customer service experience in a product-based business
• Experience working with couriers and inventory systems

Why join ACM?

• Purpose-driven work that supports essential services
• A structured, safety-conscious working environment
• Clear processes and expectations
• Supportive team culture with shared responsibility
• Opportunity for additional hours and longer-term work for the right person

If you are reliable, organised, and take pride in doing things properly, we would be keen to hear from you.

Registered Trade Roster

Contractor roles | Melbourne Metro, Gippsland, Geelong, Bass Coast & Mornington Peninsula

• Contractor roster (work allocated based on demand)
• Coverage across metropolitan and regional Victoria
• Residential and care-related works
• Engagement with clients, clinicians, and care teams
• Ongoing opportunities for reliable, professional trades

At Aged Care & Medical (ACM), we support people to live safely and independently at home. This often involves modification, repair, and improvement works carried out by skilled and reliable trades. We work with a registered roster of contractors to deliver quality outcomes across metropolitan and regional Victoria.

We are inviting qualified trades and service providers to join our Registered Trade Roster. This arrangement suits contractors who value clear communication, professional standards, and structured work allocation, and who are comfortable working in occupied homes and care environments.

Trades we are seeking include

• Carpentry and general building
• Electrical services
• Plumbing and drainage
• Kitchen and bathroom renovations
• Flooring installation and repairs
• Handyman and minor works
• Concreting and external works
• Landscaping and access solutions

This roster is suited to contractors who

• Deliver quality workmanship and take pride in their work
• Communicate clearly with clients, coordinators, and care teams
• Work safely and respectfully in residential environments
• Manage their own scheduling, tools, and workforce
• Are reliable, responsive, and follow jobs through to completion

Types of work you may be engaged for

• Home modifications related to aged care and disability support
• Repairs, maintenance, and safety upgrades
• Minor and major renovation works
• Access improvements and functional upgrades
• Coordination with Occupational Therapists and care professionals

Requirements

• Relevant trade qualification and licences
• Current ABN and appropriate insurances
• Compliance with OH&S and safe work practices
• Ability to work independently and manage client-facing jobs
• Reliable transport and ability to service nominated regions

Why work with ACM?

• Purpose-driven work supporting essential care services
• Clear job scope and structured engagement
• Professional coordination and communication
• Opportunities for repeat work based on performance and availability
• Work aligned with quality, safety, and long-term outcomes

If you are a qualified trade contractor looking to be part of a professional, values-led roster supporting care-related work across Victoria, we would be keen to hear from you.

Assistive Technology Technician

Full-time, Melbourne Metro role

• Full-time role | Melbourne Metro
• Hands-on assistive technology installation and support
• Working with clients, families, and health professionals
• Company vehicle provided for metro travel
• Immediate or near-immediate start
• Salary to be negotiated in line with experience, availability and qualifications.
• Superannuation + Bonus in addition to salary

At Aged Care & Medical (ACM), we support people to live safely and independently at home. Assistive technology plays a critical role in that goal, and our technicians are often the face of our business in clients’ homes and care environments.

We’re looking for an Assistive Technology Technician who is confident working with complex equipment and equally comfortable working with people. This role suits someone who enjoys problem-solving, takes pride in doing things properly, and understands the importance of clear communication, safety, and follow-through.

This role is for someone who

• Is confident working with assistive technology and complex equipment
• Communicates calmly and professionally with clients, families, and care teams
• Manages their time well across a varied daily schedule
• Thinks laterally and can troubleshoot issues on site
• Takes ownership of outcomes and customer experience

What you’ll be doing

• Delivering, installing, and setting up assistive technology equipment
• Trialling and testing equipment with clients and clinicians
• Training clients, families, and carers on safe and effective use
• Troubleshooting, servicing, repairing, and maintaining equipment
• Working closely with Occupational Therapists, Support Coordinators, Plan Managers, and Care Managers
• Supporting equipment including mobility scooters, beds, alternating air mattresses, seating, and other complex items
• Managing appointments across Melbourne Metro efficiently
• Identifying opportunities for additional support, equipment, or new relationships
• Representing ACM professionally in the community and client settings

Experience and backgrounds that work well here

• Assistive technology, medical equipment, mobility, or rehabilitation equipment experience
• Strong working knowledge of Melbourne roads and metro travel
• Technical, mechanical, or hands-on trade background
• Customer-facing service roles requiring trust and professionalism

Requirements

• Current driver’s licence
• Strong manual handling capability
• Sound understanding of OH&S and safe work practices
• Ability to work independently and manage a full daily schedule

Why join ACM?

• Purpose-driven work with direct impact on people’s independence and safety
• A business that values professionalism, quality, and accountability
• Supportive team environment with strong clinical collaboration
• Opportunities to build long-term relationships and grow your role
• Stable, full-time work within a growing organisation

If you enjoy hands-on technical work, working with people, and making a real difference in daily life, we would be keen to hear from you.

Assistive Technology Technician

Part-time role, Northern & Western Melbourne suburbs

• Part-time role | Northern and Western suburbs of Melbourne
• Hands-on assistive technology installation and support
• Flexible hours across the week (to be agreed)
• Working with clients, families, and health professionals
• Immediate or near-immediate start
• Salary to be negotiated in line with experience, availability and qualifications.
• Superannuation + Bonus in addition to salary

At Aged Care & Medical (ACM), we support people to live safely and independently at home. Assistive technology plays an important role in that goal, and our technicians are often the face of our business in clients’ homes and care environments.

We’re looking for a part-time Assistive Technology Technician to support clients across Melbourne’s northern and western suburbs. This role suits someone who is confident working with equipment, comfortable working with people, and values quality work, clear communication, and safety.

This role is for someone who

• Is confident working with assistive technology and complex equipment
• Communicates calmly and professionally with clients, families, and care teams
• Is reliable and well-organised across agreed working days
• Can think laterally and troubleshoot issues on site
• Takes responsibility for outcomes and customer experience

What you’ll be doing

• Delivering, installing, and setting up assistive technology equipment
• Trialling and testing equipment with clients and clinicians
• Training clients, families, and carers on safe and effective use
• Troubleshooting, servicing, repairing, and maintaining equipment
• Working closely with Occupational Therapists, Support Coordinators, Plan Managers, and Care Managers
• Supporting equipment including mobility scooters, beds, alternating air mattresses, seating, and other complex items
• Managing scheduled appointments across the northern and western suburbs of Melbourne
• Identifying opportunities for additional support, equipment, or new relationships where appropriate

Experience and backgrounds that work well here

• Assistive technology, medical equipment, mobility, or rehabilitation equipment experience
• Strong working knowledge of Melbourne’s northern and western suburbs
• Technical, mechanical, or hands-on trade background
• Customer-facing service roles requiring trust and professionalism

Requirements

• Current driver’s licence
• Strong manual handling capability
• Sound understanding of OH&S and safe work practices
• Ability to work independently within agreed schedules

Why join ACM?

• Purpose-driven work with direct impact on people’s independence and safety
• Supportive team environment with strong clinical collaboration
• Flexibility balanced with clear expectations
• Opportunity for additional hours as demand grows
• Work that values professionalism, care, and accountability

If you are looking for a part-time role where your technical skills and people skills are both valued, we would be keen to hear from you.

Assistive Technology Technician

Casual contractor role, Melbourne & regional Victoria

• Casual contractor role
• Coverage across Melbourne Metro, Geelong, Gippsland, Bass Coast and Mornington Peninsula
• Flexible work allocated based on demand and availability
• Hands-on assistive technology installation and support
• Immediate or near-immediate onboarding available
• Daily rate to be negotiated in line with experience, availability and qualifications.

At Aged Care & Medical (ACM), we support people to live safely and independently at home. Assistive technology plays a key role in that support, and we work with experienced technicians to deliver, install, and maintain equipment across metropolitan and regional Victoria.

We’re seeking experienced Assistive Technology Technicians to work with us on a casual contractor basis. This role suits professionals who are confident working independently, comfortable travelling across assigned regions, and committed to providing a high standard of service in client homes and care environments.

This role is for someone who

• Has strong experience with assistive technology or complex equipment
• Is comfortable working independently and managing their own schedule
• Communicates clearly and professionally with clients, families, and care teams
• Can troubleshoot issues on site and think laterally when challenges arise
• Understands the importance of safety, documentation, and follow-through

What you’ll be doing

• Delivering, installing, and setting up assistive technology equipment
• Trialling and testing equipment with clients and clinicians
• Training clients, families, and carers on safe and effective use
• Troubleshooting, servicing, repairing, and maintaining equipment
• Working with Occupational Therapists, Support Coordinators, Plan Managers, and Care Managers
• Supporting equipment including mobility scooters, beds, alternating air mattresses, seating, and other complex items
• Covering jobs across Melbourne Metro, Geelong, Gippsland, Bass Coast and the Mornington Peninsula
• Identifying opportunities for additional support, equipment, or new relationships where appropriate

Experience and backgrounds that work well here

• Assistive technology, medical equipment, mobility, or rehabilitation equipment experience
• Strong knowledge of Melbourne and regional Victorian travel routes
• Technical, mechanical, or hands-on trade background
• Previous contractor or field-based service experience

Requirements

• Current driver’s licence
• Strong manual handling capability
• Sound understanding of OH&S and safe work practices
• Ability to supply own tools and manage work independently
• ABN and appropriate contractor insurances

Why work with ACM?

• Purpose-driven work supporting essential services
• Flexible contractor arrangement with varied work locations
• Clear communication, structured job allocation, and professional standards
• Opportunity for ongoing work as demand grows
• Work with a respected provider in the aged care and disability sector

If you are an experienced assistive technology technician looking for flexible contractor work across Melbourne and regional Victoria, we would be keen to hear from you.