How to Buy Active Hands under Support At Home (SaH)

How do I buy Active Hands under the Support at Home program (Home Care Packages)?

Active Hands products may be purchased under the Support at Home program (which replaces Home Care Packages) when they support your independence, safety, or ability to complete everyday activities.

To buy, speak with your Support at Home provider or care partner and explain how the gripping aid helps you achieve your approved goals (for example, meal preparation, exercise, or daily tasks). If approved, your provider can purchase the item on your behalf or reimburse you, depending on how your supports are managed. A brief justification, quote, or recommendation from an allied health professional (such as an OT) may help streamline approval.

Possible ISO codes include: 

Reading, Writing & Drawing
Manual devices for 
drawing and handwriting ISO 22 13 24 Under Advice

Assist or replace arm function, hand function, finger function or combination of these 
functions.
Devices for grasping ISO 24 18 03 Prescribed
Grip adapters and attachments ISO 24 18 06 Prescribed

Facial care
Assistive products for application of facial products ISO 09 45 06 Low Risk

Accessories for assistive products for walking
Products to properly grip assistive products for walking ISO 12 07 15 Prescribed

Gardening and lawn care for domestic use 
Assistive products for protecting the body while gardening ISO 15 18 09 Low Risk

Important Note 

The specific Support at Home service item or claim line used to purchase Active Hands products will depend on the participant’s approved Support at Home classification, Assistive Technology (AT-HM) funding tier, and assessed needs.

Active Hands products are claimed under the relevant Assistive Technology service type rather than a product-specific item number. Your Support at Home provider or care partner is responsible for selecting the most appropriate Assistive Technology category and ensuring the item aligns with the participant’s support plan and any required clinical advice or prescription (for example, from an Occupational Therapist).